Last Updated: September 10, 2025
At Lucky Morocco Tours, we strive to provide exceptional travel experiences. We understand that plans may change, and this Refund Policy outlines our procedures for cancellations and refunds.
Standard Tours: Cancellations made 7 days or more before the scheduled tour date are eligible for a full refund.
Last-Minute Cancellations: Cancellations made less than 7 days before the tour date may be eligible for a 50% refund, depending on the tour type and arrangements.
Refunds for custom or private tours are evaluated on a case-by-case basis, depending on the services booked and agreements made with the client.
Certain bookings, deposits, or services may be non-refundable. This will always be clearly stated at the time of booking.
To request a refund, please contact us as soon as possible with your booking details:
Phone: +212 622-279286
WhatsApp: +212 622-279286
We will review your request and respond promptly. Approved refunds will be processed using the original payment method.
Address: Lot Alhanna, Rte d’Ourika, Marrakesh, Morocco
Phone: +212 622-279286
WhatsApp: +212 622-279286